Shipping policy
At Coral's Fashion, we are committed to delivering your orders quickly, securely, and with care. Our goal is to make your shopping experience smooth and reliable from the moment you place your order until it reaches your doorstep. Please review our shipping policy below for full details.
1. Order Cut-Off Time
Orders placed by 6:00 PM (EST) on business days are processed the same day. Orders received after this time, or on weekends or holidays, will be processed on the next business day.
2. Handling Time
All orders are prepared, packaged, and dispatched within 1–2 business days (Monday to Friday) from the date of purchase. During high-volume periods, handling times may extend slightly, and we will notify you if any delay occurs.
3. Transit Time
Once shipped, orders generally arrive within 6–8 business days depending on your delivery location within the United States. Remote or rural addresses may experience slightly longer delivery times.
4. Total Delivery Time
From the time you place your order to the moment you receive it, the estimated total delivery window is 7–10 business days.
5. Shipping Fees
We proudly offer free standard shipping on all orders within the continental United States. There are no hidden shipping or handling fees for standard deliveries. Express or expedited shipping options may be available at additional cost upon request.
6. Shipping Method
All orders are shipped using trusted national carriers. Currently, we provide standard ground shipping across the United States. Tracking information will be provided once your shipment leaves our facility.
7. Secure Packaging and Handling
Every product is packaged carefully and inspected before shipment to ensure it reaches you in excellent condition. Our packaging materials are selected to protect your items from damage during transit.
8. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number on our website’s Track Order page or the carrier’s website to monitor your shipment status. Please allow 24–48 hours for tracking information to update after dispatch.
9. Order Cancellations and Refunds
Orders canceled before shipment are eligible for a full refund according to our Return & Refund Policy. Refunds are typically processed within 5–7 business days after approval, depending on your payment provider’s processing time.
10. Undeliverable Packages
If a package is returned to us due to an incorrect, incomplete, or undeliverable address, our support team will contact you to arrange reshipment. Additional shipping charges may apply for resending the package to a corrected address.
11. Lost or Stolen Packages
Coral's Fashion is not responsible for packages lost or stolen after being marked “Delivered” by the shipping carrier. If you believe your package was misdelivered or stolen, please contact our customer support team immediately so we can help coordinate a claim with the carrier.
12. Contact Information
- Business Name: Coral's Fashion
- Address: 1535 Main St, Columbia, SC 29201, United States
- Email: support@coralsfashion.store
- Phone: +1 (850) 213-9311
- Live Chat: Available during business hours
- Business Hours: Monday to Friday: 9:00 AM – 6:00 PM (EST)